Shipping policy

Shipping & Collection Policy
At R L Cakes, we balance beautiful local showstoppers with convenient postal treats. Please review our shipping and collection rules below based on what you are ordering.
Custom Cakes & Fresh Bakes (Local Only)
  • Doncaster Collection Only: Celebration Cakes, Cupcake Bouquets, Cupcakes, and Cheesecakes are strictly for Local Collection from our base in Doncaster.
  • Perishable Items: These items are fragile and perishable. They cannot be posted under any circumstances.
  • Collection Times: Your collection time slot must be agreed upon in advance. Collections earlier than your agreed slot are rarely possible.
Postal Treats (Cookies & Brownies)
  • Processing Time: All of our postal treats are baked fresh to order. Please allow 2 to 4 business days for us to process, bake, and package your order before it is dispatched.
  • UK Shipping: We ship nationwide across the UK using Royal Mail Tracked. Shipping typically takes 1 to 3 business days from the date of dispatch.
  • Worldwide Shipping: Custom sugar cookies are available for international shipping via our Etsy storefront. International transit times vary by destination.
Courier Delays & Damage
  • Meticulous Packaging: We package our postal bakes meticulously in sturdy boxes to ensure they survive their journey.
  • Courier Responsibility: Once an item leaves our kitchen, transit times are in the hands of the courier. R L Cakes cannot be held liable for postal delays caused by courier disruptions, weather, or peak seasonal volumes.